0% New Client Commission vs Fresha’s 20% Cut
Stop Paying Fresha 20% Commission on Your Hard-Earned Clients.
Fresha markets itself as "subscription-free," then takes a 20% cut of every new client booking plus transaction fees. Appointoze is independent, transparent, and 100% commission-free.
Direct Answer: Appointoze vs Fresha
Appointoze is a 0% commission alternative to Fresha that eliminates the 20% new-client acquisition fee and gives service professionals complete ownership over their customer database and booking links.
Objective Overview: Fresha
Fresha (formerly Shedul) uses a "freemium marketplace" model where they do not charge a fixed monthly subscription fee. Instead, Fresha monetizes by charging a 20% + VAT commission on every first-time booking from new clients who discover your salon through their marketplace, plus mandatory payment processing fees (typically 2.19% + 20¢). For growing salons, this 20% cut can quickly add up to hundreds of dollars per month.
The Appointoze Differentiator
Appointoze uses a simple, predictable flat subscription model ($19/mo). We take 0% commission on your clients, whether they are new or returning. You own your client relationships, keep your full earnings, and control your own payment methods.
Side-by-Side Feature & Fee Comparison
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Dimension
Appointoze
Fresha
Pricing Model
Appointoze gives you predictable costs and saves thousands as you grow.
Flat $19/mo subscription (0% commission)
"Free" base + 20% cut on new clients
New Client Fee
On a $150 service, Fresha takes $30+; Appointoze takes $0.
$0 (0% cut forever)
20% + VAT of the full service total
Client Database Ownership
Appointoze ensures your clients are never marketed to by competitors.
100% owned by you (private CRM)
Fresha retains consumer marketplace rights
Deposit Freedom
Appointoze supports flexible zero-fee peer-to-peer deposits.
Cards + Venmo / Zelle / Cash App verification
Fresha Pay card processing only
Total Cost of Ownership Analysis
Appointoze
$19/mo flat with 0% commissions on all bookings.
Fresha
0$/mo base fee, but 20% commission on first-time client bookings + 2.19% + 20¢ processing.
Note on hidden fees: For active salons acquiring new clients, Fresha’s 20% take rate is vastly more expensive than a flat software subscription.
Core Structural Differences
The Reality of Fresha’s 20% Fee
If a new client books a $200 balayage or tattoo session on Fresha, Fresha deducts $40 from your payout. If you gain 10 new clients a month at an average ticket of $100, you pay Fresha $200/month in commissions alone. Appointoze charges $19/mo flat.
You Own Your Brand and Client Data
Fresha requires clients to join the Fresha marketplace ecosystem. Appointoze provides your own independent booking portal where your business is the sole focus.
No Mandatory Processing Lock-In
Fresha requires using Fresha Pay for online bookings. Appointoze allows you to use your own payment provider or accept peer-to-peer payments directly.
Frequently Asked Questions: Appointoze vs Fresha
Clear, honest answers about our booking software, pricing, and policies.
A salon or independent artist acquiring 12 new clients a month at an average ticket of $90 pays Fresha $216/month in commissions ($2,592/year). On Appointoze, they pay $19/month ($228/year), saving over $2,360 annually.